Q. I don't remember my username and password.

If you’ve forgotten your account details, follow these steps.

Find ID
Go to [Login screen> Sign in with ID> Find ID], then enter your mobile number or email to retrieve your ID

Find password
Reset your password by verifying your mobile number or email at [Login screen> Sign in with ID> Find password]

If you logged in using Kakao, Apple, Google, Facebook, or Naver, you’ll need to contact each service directly for account verification.
For further assistance, contact customer support.
[Login screen> Customer Support (top right)> Enter "Connect Manager" in the chat box> Provide your information> Connect Manager]
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