Q. I'm encountering an error when using the app.

  • YeoTi is continuously working to improve and update the app for a smoother experience.
  • If you encounter an error, please start by updating the app to the latest version. You can do this through the following links based on your device’s OS.
  • If the issue persists after updating, please reach out to us for assistance.
    • Providing a screenshot of the error will help us address your issue more quickly.
  • How to contact us: [My> Bottom right pink circle icon> Enter "Connect Manager" in the chat box> Provide your information> Connect Manager]
    • Opening Hours: 10:00 AM to 17:00 PM (excluding weekends and holidays)
    • Lunch Break: 11:30 AM to 12:30 PM

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