Q. Can I extend the validity period of ticket?

  • Unused tickets can be extended up to two times in 6-month increments starting 30 days before the expiration date.
    • To extend a ticket, go to [Ticket/Book> Ticket Tab> Select Ticket> Extend].
  • Please note that a Kakao notification (text message) will be sent 30 days before the ticket's expiration date.
  • If your ticket has already expired or if you don’t see the "Extend" button, please contact us for assistance.
    • How to contact us: [My> Bottom right pink circle icon> Enter "Connect Manager" in the chat box> Provide your information> Connect Manager]

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